Privacy Policy & POPIA Compliance

SaverBag respects the privacy of its users, suppliers and business partners. This Policy explains how personal information is collected, used, stored, shared and protected in accordance with South African law, including the Protection of Personal Information Act, 2013 (POPIA).

Defines Personal Information, Processing, Data Subject, Operator, Responsible Party, Consent, Cookies, Platform and POPIA using the meanings in applicable legislation.

Applies to all visitors, registered users, suppliers, advertisers, employees and contractors who interact with the SaverBag Platform.

SaverBag may collect names, contact details, email addresses, telephone numbers, company information, billing details, account credentials, IP addresses, browser information, cookies, analytics data, uploaded images and promotional content.

Supplier registration information, company details, VAT numbers, banking details where required, authorised contact persons and uploaded promotional content may be collected.

Information is collected directly from users, through registrations, contact forms, cookies, analytics tools, supplier uploads, social media interactions and lawful third-party integrations.

Personal information is processed to operate the Platform, manage accounts, publish promotions, communicate with users, improve services, provide analytics, comply with legal obligations and prevent fraud.

Processing occurs with consent, where necessary to perform a contract, comply with legal obligations, protect legitimate interests or where otherwise permitted by POPIA.

SaverBag uses cookies and similar technologies to improve website functionality, remember preferences, analyse traffic and measure advertising performance.

Information may be shared with service providers, hosting providers, payment providers, professional advisers or regulators where legally required. SaverBag does not sell personal information.

Where information is processed outside South Africa, SaverBag will take reasonable steps to ensure an adequate level of protection.

SaverBag implements appropriate technical and organisational safeguards including encryption where appropriate, access controls, backups, monitoring and secure hosting.

Personal information is retained only for as long as necessary for business, contractual and legal purposes.

Individuals may request access, correction, deletion, restriction of processing, withdrawal of consent where applicable and lodge complaints with the Information Regulator.

Marketing communications will comply with applicable law. Users may unsubscribe from promotional communications at any time.

SaverBag is not intended for children without appropriate consent where required by law.

SaverBag will investigate suspected data breaches and notify affected persons and regulators where required by law.

SaverBag is not responsible for the privacy practices of third-party websites linked from the Platform.

SaverBag may use AI-assisted technologies to classify promotions, improve images, extract catalogue information and generate insights. Personal information will not be processed beyond lawful purposes.

SaverBag will maintain internal privacy procedures, staff awareness, supplier obligations, incident management and regular policy reviews.

Privacy requests may be submitted using the contact details published on the SaverBag website. Details of the Information Officer should be inserted once appointed.

By using the Platform and submitting information, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal information as described herein, where consent is the lawful basis for processing.